Terms of Service

Welcome to Snapsway! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using www.snapsway.store (the “Site”), you agree to these Terms. Please read them carefully.

If you do not agree with these Terms, please do not use our website or services.

1. About Us

Snapsway specializes in smart pet care and household products, including automatic feeders, self-cleaning litter boxes, and other automated home solutions. Our registered business information is:

Snapsway
📍 5900 Balcones Drive, Suite 100, Austin, TX 78731, United States
📧 Email: support@snapsway.store
📞 Phone: +1 (512) 834-2765

2. Eligibility

By using this Site, you represent that:

You are at least 18 years old or of legal age to form a binding contract in your jurisdiction
You can form legally binding contracts
You will comply with these Terms and all applicable laws

3. Orders and Product Information

All orders are subject to acceptance and availability.
Snapsway strives to provide accurate product descriptions, pricing, and images, but errors may occur.
In case of an error (pricing, description, or technical issue), Snapsway reserves the right to cancel the order and issue a full refund.

For more details, see our FAQs and Shipping Policy.

4. Payment Terms

Payments must be completed through our accepted methods: Visa, MasterCard, American Express, UnionPay, Google Pay.
All payments are processed securely through third-party payment gateways.
Orders are not considered confirmed until payment is authorized.

For full payment details, see our Payment Policy.

5. Shipping and Delivery

Orders are processed within 1–2 business days.
Cut-off time for same-day processing: 5:00 PM (CST).
Flat-rate shipping fee: $25 USD
Total delivery time: 5–7 business days

For more details, see our Shipping Policy.

6. Returns and Refunds

Returns are accepted within 60 days of delivery.
Refunds are processed within 15 days after inspection of returned items.
All return shipping costs are the customer’s responsibility.
Snapsway charges zero restocking fees.

For full information, see our Return & Refund Policy and Refund Policy.

7. User Responsibilities

When using our Site and services, you agree to:

Provide accurate billing, shipping, and contact information
Be responsible for maintaining the security of your account (if applicable)
Not use the Site for illegal or unauthorized purposes
Accept responsibility for all actions under your account

8. Intellectual Property

All content on the Site, including images, logos, text, designs, and software, is owned by Snapsway or its licensors.
You may not copy, reproduce, modify, distribute, or display our content without prior written permission.

9. Limitation of Liability

Snapsway is not responsible for indirect, incidental, or consequential damages arising from your use of our products or Site.
Estimated shipping times are not guaranteed. Delays caused by carriers, weather, or other external factors are not the responsibility of Snapsway.
Snapsway is not liable for damage caused by incorrect shipping addresses or misuse of products.

10. Privacy

We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our Site, you consent to the collection and use of information as described in that policy.

11. Policy Updates

Snapsway reserves the right to update these Terms at any time.
Updates will be posted on this page with the effective date.
Continued use of the Site after updates constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law principles.
Any disputes arising from these Terms or use of the Site will be subject to the jurisdiction of courts located in Austin, Texas.

13. Contact Information

If you have any questions regarding these Terms of Service or your use of Snapsway, please contact us: